What to do when your PC starts freezing or crashing?

Doing something like checking mail, watching movies, listening to music, writing reports, paying bills etc, can be good until you find your PC starts crashing or freezing. Doing the task at this stage can be so irritating. If you are searching for solutions for this reason, we’ll help you out. You can do it by yourself also. Just follow some steps and if still you’re not getting the solution for your issue then you should come to PC Xpress, here you’ll get the solution for your problem and you find transparency of price also.

Reasons why your PC freeze or crash:

There are many reasons you can find about your computer freezing and crashing. Here are some most common reasons-

• Overheating

Your PC generates heat when it’s running, especially during demanding tasks like gaming or video editing. If the cooling system isn’t efficient—due to dust buildup, blocked vents, or faulty fans—your system can overheat and shut down to protect its components.

• Faulty or Incompatible Drivers

Outdated, corrupted, or incompatible drivers can cause system instability, leading to crashes. This is especially true after installing new hardware or updating your operating system.

• Insufficient RAM or Storage

Running too many applications simultaneously or dealing with limited storage space can overload your PC. This may cause it to freeze, as there’s not enough memory to handle the tasks.

• Corrupted Software or Operating System Files

Malware infections, unexpected shutdowns, or even poorly written software can corrupt important system files, making your PC prone to freezing or crashing.

• Failing Hardware Components

A failing hard drive, faulty RAM, or a problematic motherboard can also be responsible. Hardware failures often start with intermittent freezes or crashes and worsen over time.

• Power Supply Issues

An unstable or underpowered PSU (Power Supply Unit) can cause random shutdowns or freezes, especially when your PC is under heavy load.

• Software Conflicts

Sometimes, two or more applications can conflict, especially if they try to access the same resource simultaneously. This can cause your PC to crash unexpectedly.

• Malware and Viruses

Malware is malicious software or code that can damage or disrupt a device’s normal use. Malware can wreak havoc on your system, overloading resources, corrupting files, and triggering crashes.

• Operating System Bugs

Even Windows or other operating systems aren’t perfect. Bugs in updates or the OS itself can cause instability.

Tips When your Computer Crash or freeze:

• The first step is to remain calm. A frozen PC can often be revived without losing your work if you act carefully.Give the system a few minutes to respond. Avoid repeatedly pressing keys or clicking your mouse—it can make things worse

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•  Try Keyboard Shortcuts

             When your mouse isn’t responding, keyboard shortcuts can save the day.

¹Ctrl + Alt + Del: Opens a menu to access Task Manager or restart the system.

Alt + Tab: Switch between open applications (helpful if one app is causing the freeze).

Ctrl + Shift + Esc: Directly opens Task Manager to end unresponsive programs

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• Close Problematic Programs

            If a specific program has caused the freeze, shutting it down can free up resources and unfreeze your computer.

Steps:

Open Task Manager using Ctrl + Shift + Esc.

Identify the program labeled as “Not Responding.”

Select it and click End Task.

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• Perform a Restart

            If nothing else works, restarting your computer is the next best option.

        Steps:

             If the Start menu is accessible, click Restart.

If your system is entirely unresponsive, hold the power button for about 5–10 seconds to force a shutdown, then turn it back on.

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• Save Your Work Often

             This tip is more about preparation than reaction. Frequent saving can prevent significant losses in case of unexpected freezes or crashes.

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• Check for Overheating

If your PC crashes repeatedly, overheating might be the cause.

          Quick fix:

Check if your PC or laptop feels unusually hot.

Ensure fans are running and vents are clear of dust.

Let the system cool before restarting.

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• Update Software and Drivers

            Outdated software or drivers can cause stability issues.

            How to update:

Check for updates via Windows Update or your operating system’s update manager.

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• Scan for Viruses

          Malware can freeze or crash your PC by overloading resources or corrupting files.

          Action steps:

          Run a full scan with your antivirus software.

          Remove any detected threats and restart your PC.

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• Free Up Space and Resources

           A lack of memory or disk space can cause slowdowns or freezing.

     Quick tips:

           Delete unnecessary files and programs.

          Close unused browser tabs and background applications.

Understanding why your PC freezes or crashes is the first step in fixing the problem. While some issues can be resolved quickly, others may require professional help. At PC XPRESS, we specialize in diagnosing and fixing PC issues to get you back on track. Need help? Visit our website or drop by our store to let us handle the hassle for you!