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TERMS AND CONDITIONS

TERMS AND CONDITIONS

Last updated: February 26, 2026

 

Welcome to PC Xpress. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website and using our services, you accept these Terms and Conditions in full. If you do not agree with any part of these terms, please do not use our website.

 

Website: https://pcxpress.co.uk/

1. AGREEMENT TO TERMS

By accessing our website and using our services, including computer repairs, laptop repairs, phone repairs, custom PC builds, accessories sales, and related services, you agree to be bound by these Terms and Conditions and any additional policies referenced herein.

2. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise stated, PC Xpress owns the intellectual property rights for all material on this website, including text, graphics, logos, images, and content.

You may:

  • View and print pages for personal use only.

You must not:

  • Republish material from this website

  • Sell, rent, or sub-license material

  • Reproduce or duplicate content for commercial purposes

  • Redistribute content unless explicitly permitted

3. USER REPRESENTATIONS

By using our website, you confirm that:

  • You have the legal capacity to enter into these Terms

  • You are at least 18 years old or using the website under supervision

  • You will not use our website for unlawful purposes

  • You will not attempt to damage, hack, or disrupt our services

4. SERVICES & REPAIRS

When booking a repair or service with PC Xpress:

  • You confirm that you are the legal owner of the device.

  • You authorise us to perform diagnostic and repair services.

  • Repair times are estimates and not guaranteed.

  • Data loss may occur during repairs. Customers are responsible for backing up their data before submitting devices.

PC Xpress is not responsible for pre-existing faults or hidden defects discovered during repair.

5. PRODUCTS

We make every effort to display accurate descriptions and pricing. However:

  • Product availability is subject to change.

  • We reserve the right to discontinue or modify products at any time.

  • Prices may change without prior notice.

6. PURCHASES AND PAYMENT

We may accept payments via:

  • Debit/Credit Cards

  • Bank Transfer

  • Cash (in-store)

  • Third-party processors such as Stripe or PayPal

You agree to provide accurate billing information. We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.

7. RETURNS & REFUNDS

Returns and refunds are subject to our Returns Policy.

  • Faulty products must be reported within a reasonable timeframe.

  • Refund eligibility depends on product condition and usage.

  • Custom-built PCs may be non-refundable once assembled unless faulty.

For return enquiries, contact:
📧 [email protected]

8. PROHIBITED ACTIVITIES

You may not:

  • Attempt to gain unauthorized access to our website

  • Use automated systems to scrape or copy content

  • Impersonate another person

  • Use the website for fraudulent or harmful activities

9. USER REVIEWS & CONTENT

If you post reviews or testimonials:

  • You grant us permission to display and share your review.

  • Your content must not be defamatory, offensive, or unlawful.

  • We reserve the right to remove inappropriate content.

10. PRIVACY POLICY

Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as outlined in that policy.

11. LIMITATION OF LIABILITY

To the fullest extent permitted by UK law, PC Xpress shall not be liable for:

  • Indirect or consequential loss

  • Loss of data

  • Loss of profits or business

  • Delays beyond our reasonable control

Our total liability shall not exceed the amount paid for the service or product in question.

12. GOVERNING LAW

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. MODIFICATIONS

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this page.

We encourage you to review this page regularly.

14. CONTACT US

If you have any questions regarding these Terms and Conditions, please contact:

 

PC Xpress
Wimbledon, London
United Kingdom

 

📧 Email: [email protected]
📞 Phone: +44 20 8087 0399
🌐 Website: https://pcxpress.co.uk/

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